The Quick Check-out (QCO) is an automated self-checkout machine developed to help kick-start 7-Eleven’s transition toward a fully automated retail experience. The unit uses six integrated 3D sensing cameras to fully scan items placed in the scale area and automatically charge the customer accordingly. The system was designed as a complete solution, including both the physical self-checkout unit and the POS interface, ensuring a cohesive and intuitive experience across hardware and software.

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The project was developed from the ground up through close collaboration between design, engineering, and 7-Eleven’s software team. The team led extensive ergonomic and accessibility testing to ensure the unit was ADA-compliant, intuitive to use, and easy to access. Particularly around the scale area where items are placed. Multiple rounds of prototyping and user testing were conducted to refine sensor placement, scale integration, durability, and overall usability. The final design balances performance, reliability, and ease of use while withstanding the high-traffic, demanding environment of 7-Eleven stores.